Cancellation Policy - Layali Elqahera
At Layali Elqahera, we understand schedules can change and unforeseen circumstances may arise. To ensure we can accommodate all of our valued clients, we kindly request that you follow our cancellation policy.
1. Cancellation Notice
Clients must notify us of cancellations or appointment changes at least 24 hours in advance.
To cancel or reschedule, please contact us directly at connect@layalielqahera.com || +20 111 616 8555 during business hours.
2. Late Cancellations
Payments cannot be canceled or refunded after 24 hours from booking time or when there are fewer than 24 hours before the appointment.
In this case, the full service amount is charged at 100%.
3. No-shows
Failing to Repeat no-shows may require prepayment for future services or prevent booking future appointments.
4. Late Arrivals
We understand delays can happen. However, clients arriving more than 15 minutes late may be asked to reschedule. We may treat late arrivals as late cancellations and apply the cancellation fee. This ensures we can provide the best service to you and our other clients.
5. Exceptions
We recognize that emergencies and special circumstances may occur. Exceptions to our policy are made on a case-by-case basis at the discretion of Layali Elqahera management.
6. Refunds
Cancellation fees and service deposits are non-refundable. Exceptions may be made for cancellations initiated by Layali Elqahera or other qualifying circumstances, as determined by management.
No additional tax is applied to services or cancellation policy charges (0% tax).
Contact Us
For any query about this policy or to make changes to your appointment, please reach out to us at connect@layalielqahera.com || +20 111 616 8555.
By booking an appointment, you acknowledge and agree to our cancellation policy. This policy allows us to manage our schedule and provide the best service to all clients.
We appreciate your understanding and cooperation. Thank you for choosing Layali Elqahera.